Return & Cancellations
Certainly! For our hair accessories brand, we at beauty of beads understand the importance of ensuring your complete satisfaction with your purchase. Here’s a brief overview of our refund and return policy:
- No refunds will be accepted, only product exchanges are available exclusively for cases where a product is found to be defective or an incorrect item has been delivered.
- Please refer the return and exchange policy for the same
- We kindly inform our valued customers that product exchanges are available exclusively for cases where a product is found to be defective or an incorrect item has been delivered.
- If you wish to exchange a product, please notify us within 2 days of receiving the order.
- To initiate the exchange process, please send us a video while unboxing the product to help us better understand the issue.
- We will arrange for a pick-up of the product within 2 days of the exchange request.
- Once we receive the product, we will initiate the exchange process and dispatch the replacement product as soon as possible.